Last Updated: 28 May 2023
Introduction
Welcome to thesimplecbdstore.co.uk (the “Website”). At The Simple CBD Store, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process the following personal data about you
Information You Provide
- Contact Information: Name, email address, phone number, postal address.
- Account Information: Username, password, and other registration details.
- Order Information: Details of products or services you purchase from us.
- Payment Information: Payment card details or other financial information.
Automatically Collected Information
- Technical Information: Your IP address, browser type, operating system, and device information.
- Usage Information: Data about how you use our Website, including page views, referring websites, and time spent on each page.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience and collect information about your use of our Website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your personal data for the following purposes
- To fulfill and manage your orders.
- To provide customer support and respond to your inquiries.
- To send you updates, promotions, and marketing communications with your consent.
- To improve our Website and customize your user experience.
- To comply with legal obligations.
Data Sharing
We may share your personal data with the following third parties
- Payment processors to process your payments securely.
- Shipping and delivery providers to fulfill your orders.
- Marketing and analytics service providers to help us improve our services.
- Legal authorities when required by law.
Your Rights
Under GDPR, you have the following rights
- Access: You have the right to access the personal data we hold about you.
- Rectification: You can request corrections to your personal data.
- Erasure: You can request the deletion of your personal data.
- Data Portability: You have the right to request a copy of your data in a structured format.
- Withdraw Consent: You can withdraw your consent for marketing communications at any time.
Data Security
We take data security seriously and have implemented measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates.